Manager/Supervisor |
Program Manager or Program Assistant Director
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Program Director |
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General Profile |
Responsible for directly supervising the work of others. Coordinates resources and sets daily priorities to meet operational objectives. Sets priorities for the team to ensure task completion. Receives guidance and oversight from direct supervisor. Leaders at this level are a resource to others within and outside their own department. Does not spend majority of time performing the work supervised. |
Manages a program for a department or college. Coordinates the program's operations, events, and activities to ensure the program meets its stated objectives.
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Responsible for all aspects of a program. Directs the development, implementation, and growth of a business unit or college's program. The program generally has university wide impact. Responsible for developing the strategy of the program. Oversees program operations including budgets, personnel management, and quality management. Identifies goals and assures the effectiveness of programs.
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Scope/Impact/Magnitude |
Decisions are guided by department objectives, policies and standard operating procedures. Scope of work is task and objective-oriented; problems are typically non-complex. |
Decisions are guided by existing policies and procedures and impact the daily operations and success of the program. |
Decisions impact the operational efficiency and success of a program. Program has an impact to departments outside of the business unit. Responsible for the long-term strategy and success of the program. |
Supervisory Responsibilities |
Supervises the daily activities of multiple individual contributors (i.e. administrative support staff, paraprofessionals or operations support staff). |
May be an individual contributor or may manage support staff or lower level professionals. |
May be an individual contributor or may manage support staff or lower level professionals.
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Reports to Relationship |
Assistant Director or higher |
Assistant Director or higher; the title of the supervisor will impact the title for the role. |
Director or higher.
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Authorization Required |
None |
None |
None |