Drop activity will prevent refunds from releasing for four days from your latest drop activity. A “Do Not Generate Refunds” hold will appear on your student account. This hold is system generated and will release automatically four days after your most recent drop activity. No action is required on your part.
UTA recommends Direct Deposit for refunds of registration charges. If a direct deposit is sent to a closed bank account, it will be returned to UTA. Within two days after the refund has been returned, UTA will process a paper check that will be mailed to the Mailing Address listed in your MyMav account. Please ensure that your Direct Deposit bank account and Mailing Address are up to date.
Whenever possible, refunds from a payment made by a credit card will be refunded back to that credit card.
To view the status of your refund:
1. Sign in to your MyMav Homepage.
2. Once logged in, click on the Accounts tile.
3. Click on Refund in the left sidebar.
4. Review and edit your Mailing Address in the Personal Information section of your MyMav Account. A domestic (USA) mailing address is required for timely processing of refunds. Your refund check will be mailed to the address under the Mailing Address unless you have set up Direct Deposit. An address must be active before a check is printed.
Institutions of higher education are required to check with the Texas Comptroller's office for certain debt(s) owed to the state prior to releasing refunds. Debt(s) owed to the state can have an impact on the refund amount, as well as the processing time required for delivery. For further information, please visit the Comptroller's website.