Age 18 or over
Not in crisis
Phone consultations are a way to access support from a CAPS counselor through brief, goal-directed conversations. Referrals to CAPS, UTA or community resources are provided if further support is needed. Consultations are often available within one to two business days.
You will be required to verbally consent to CAPS confidentiality and treatment, and provide your physical location before a phone consultation. A private space is needed for all CAPS services to reduce the potential for other people to overhear and to protect your privacy and confidentiality.
Try addressing your concerns directly with your counselor. If you prefer not to speak with the person involved, contact CAPS at 817-272-3671 and ask to speak to the department director.
Conversations with counselors are confidential, with a few rare exceptions. If you have questions about confidentiality, we encourage you to discuss them with a counselor.