Jackie Fay, PhD, Ombuds
Jackie Fay, Ph.D., is the first faculty ombuds at UTA, having held the position since Fall 2023 when the Office was established.
Jackie is a Professor of English and brings over two decades of experience working as a faculty member at UTA to this position. During her five-year service as the Associate Chair of the Department of English and as the Chair of the UTA Faculty Senate from 2021-23, she worked extensively on UTA policy and procedures, on building consensus for change, and on leading committees to complete meaningful work on campus.
She is currently heading up the implementation and analysis of a major faculty job satisfaction survey (COACHE) at UTA and chairing the Faculty Advisory Council at the UT System level. She was inducted into UTA's Academy of Distinguished Service Leaders in 2024.
Jackie has completed the International Ombuds Association's Foundations of the Organizational Ombuds course and is currently pursuing their Certified Organizational Ombuds Practitioner (CO-OP) qualification.
