You may contact the Service Call Center at 817-272-2000 or submit a request online at www.uta.edu/fixit
Main Phone: 817-272-3571
Service Requests: 817-272-2000
Email: ofm@uta.edu
Frequently Asked Questions
Here you will find the questions most frequently asked of Facilities Management teams. Click questions to reveal the answers. If you have a question that is not included among the list, please click this link Submit Your Question to share it with us.
This will depend on the maintenance backlog and the criticality of the request. Normally 1 to 3 days is needed to complete your request.
We receive many requests like yours every day. To maintain control of the workload, all maintenance work requests are prioritized and scheduled with a technician.
Note: Requests left on voicemail after 5:00pm will be submitted as a maintenance request received the following day. If the request is an emergency, please do not leave a voicemail but choose option 1 to speak with a representative.
Furniture requests are funded by the requesting department, utilizing their own budget. Our design team can assist you with these requests. Please email us at ofm@uta.edu and a designer will be in touch with you within 24 to 48 hours.
2 – 4 weeks depending on the complexity, how much square footage, and the need for non-UTA engineering resources.
Yes. Based on the complexity of the renovation request, a 3% design fee may be collected at the beginning of design to cover upfront costs associated with design and engineering resources that are required to fully design your project.
No. All renovation projects are funded through the requesting department.
Note: Requests that will require the movement of walls, movement of doors, or a change in the type of room will need to be submitted to and approved by the Space Management Group. Please visit https://www.uta.edu/campus-ops/facilities/space-inventory for additional information.
Note: Requests that will require the movement of walls, movement of doors, or a change in the type of room will need to be submitted to and approved by the Space Management Group. Please visit https://www.uta.edu/campus-ops/facilities/space-inventory for additional information.
UTA’s official setpoints are heating from 68° F to 72° F and cooling from 70° F to 74° F. Most spaces on campus can be adjusted between these setpoints. If a setpoint is needed outside of these ranges, you may request an accommodation through the TCE Office.
Space heaters are generally prohibited on campus due to fire and life safety concerns. However, they may be permitted in extreme circumstances on a case-by-case basis and in good faith compliance with the safety restrictions noted in policy CO-CS-PO-01.
Yes. Vehicle purchases are requested through the Office of Facilities Management Automotive Shop and funded by the requesting department. Email ofm@uta.edu to request information on purchasing a vehicle. Upon agreement as to the type of vehicle the department is requesting, OFM will submit the request to purchase with the cost center provided from the department.
Note: Adding a vehicle to the fleet will require justification and approval from the Fleet Manager.
Note: Adding a vehicle to the fleet will require justification and approval from the Fleet Manager.