Tarrant County, Arlington, and Fort Worth issued stay-at-home orders on Tuesday, March 24.

Read how shelter-in-place affects UTA students, faculty, and staff, and online learning.

In a letter to the campus Monday, Provost Teik Lim wrote, "I want to take this opportunity to reassure our students, faculty, and staff that your health, safety, and wellbeing are our priority. Our focus is to support our students and successfully transition to a fully online course delivery system the rest of spring semester, while ensuring the highest quality academic experience."

Read Dr. Lim's letter.

The University of Texas at Arlington understands the hardships our students and their families are facing during this unprecedented event. UTA officials are diligently working to address student concerns and alleviate some of the financial challenges.

UTA Housing will be issuing prorated refunds effective March 16 for students who relocated from the residence halls.

Dining Services will credit unused meals and dining dollars remaining on meal plans for these students who are no longer utilizing their plans.

Parking permits for all students will be refunded for the remainder of the spring semester. Even though a refund has been issued for a parking permit, the parking permit will stay active until its expiration date. Parking permit refunds will not apply toward outstanding citations. Citations must be paid for separately to the parking office.

UTA will credit each student’s MyMav account with the refund(s). If students have any outstanding university charges on their MyMav account at the time of a refund, the refund will be applied to those outstanding charges first. Any remaining funds after the outstanding charges are paid will be refunded to the student.

UTA will issue refunds as quickly as possible but given the number refunds to be processed this could take up to 30 days. Students do not need to take any action to request refunds. All refunds will be automatically issued to those that are eligible.

Email the appropriate department below with questions.

• Residence hall refunds: housing@uta.edu
• Dining refunds: ucrequest@uta.edu
• Parking refunds: parking@uta.edu

• Frequently Asked Questions: Find your answers on UTA's coronavirus FAQ page. Topics include online classes, housing, refunds, and others.
• UTA Remote: Resources for classes online, digital tutoring, tech devices, and more at oit.uta.edu/utaremote.
• MyMav: The MyMav portal will be unavailable because of maintenance 7 p.m. Friday, March 27, to 8 a.m. Monday, March 30.
• Central Library: The Central Library is closed to all but laptop lending, but its virtual services have expanded. Read about laptop lending and more.
• Shopping shuttles: The Tuesday-Thursday shopping shuttle will cease operation. That bus will be added to the Monday-Wednesday-Friday north route to meet social distancing guidelines.
• Assistance: Students with a temporary hardship may apply for financial help from the UTA Emergency Assistance Fund.
• Dining: The Connection Café will be open to carry-out services only. The Market and Subway in the University Center are open. Check hours of operation.
• Commencement: Graduating students will receive their degrees as scheduled, but the ceremonies will be postponed.
• Updates: Information about UTA's response to the coronavirus, online classes, connectivity, resources, services, and more are at uta.edu/coronavirus.